Return policy
Return & Exchange Policy
At Radhetextile, customer satisfaction is our priority, and we strive to ensure that you love every product you purchase from us. However, we understand that there may be rare instances where you need to exchange an item. Here’s how we handle returns and exchanges:
No Refund Policy: We do not offer refunds on any purchases.
Exchange Policy: If you receive a defective or incorrect product, you may request an exchange.
Please ensure the product is unused, in its original packaging, and reported within 7 days of delivery.
Rare Refund Cases: In extremely rare cases where an exchange is not possible, a refund may be issued at our discretion.
Customization Products: Items from our Radhe Textile
Specials category are not eligible for exchange or refund due to their personalized nature.
For any return or exchange inquiries, please contact us:
Email: gondlovkush6@gmail.com
Phone: +91 7003683722
Our team will guide you through the process and ensure a smooth resolution.Â
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To request a refund, please contact us at [your contact email or phone number] with the following details:
Reason for the refund request
Any supporting documentation or photos (if applicable)
Once your return or refund request is received and inspected, we will notify you of the approval or rejection of your refund. If approved:
You will receive a confirmation email once the refund is completed.
If you haven’t received a refund yet:
Double-check your bank account.
Contact your credit card company or bank—it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us at [gondlovkush6@gmail.com].
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